Booking Terms & Condition
GENERAL TERMS AND CONDITIONS
- All rates are quoted in Indonesian Rupiah per villa per night
- Only publish and/or Internet rates can be mentioned on the website or any form of publication
- Reservation will be stated as confirmed booking only with at least 50% deposit during normal season, and full payment for reservation during peak season period, by cash or bank transfer
- All bookings shall be made directly to Grania Bali Villas and confirmed in writing by fax or email, as well as any revisions and/or modifications.
- The bookings must specify the name of the clients, date of check in and check out date and number of clients.
- Reservation will be stated as confirmed booking only with at least 50% deposit during normal season, and full payment for reservation during peak season period, by cash to be delivered to Grania Bali Villas office or bank transfer into Grania Bali Villas bank Account.
CANCELLATION AND NO SHOW POLICY
- No show will be subjected to 100% of total room night rate.
- Cancellation of reservation must be received no later than 10 days prior to the client arrival.
- · Deposit will not be refund for cancellation made less than 10 days before client arrival.
Terms of Payment
- A minimum of 50% Deposit is required in order to confirm the booking by cash, credit card or bank transfer to Grania Bali Villas.
- During the normal season, the balance invoice must paid by the latest upon client’s arrival.
- Grania Bali Villas Bali shall not take any responsible for any Bank fee
- Grania Bali Villas is exonerated from all responsibility in case of non respect, total or partial of the contract arising from unforeseen circumstances, third party liability, or circumstances beyond its control: accidental damage, catastrophes, partial or total strike and all governmental measures which would make it impossible for the Grania Bali Villas to carry out the terms and the contract partly or fully.
- Any disagreement concerning the interpretation or application of the present contract which cannot be settled out of Court by both parties, will be submitted to the competent Court of Law.
CHECK IN / CHECK OUT & EXTENTION PROCEDURE
- Check in time is 14:00, Check out time is 12:00
- Early check in will be subject to availability.
- Grania Bali Villas reserve the right to imposed 50% charge base on the rates for early check in
- Day used or late check out until 18:00 will be charged 50% of 1 night rate, later than 18:00 will be charged full payment of 1 night rate.
- Late check out is subject to availability. In order to guarantee the availability of a villa for late check out, the villa must be reserved prior to the guest arrivals.
- Grania Bali Villas endeavors to ensure the guest are provided whit the accommodation which has been booked. If for any reasons this is not possible, Grania Bali Villas sole responsibility and liability will provide alternative accommodation in other villa of comparable category around Grania Bali Villas.
- Grania Bali Villas shall not be responsible for results of force major and circumstances beyond control of Grania Bali Villas.
- All information contain in this document are strictly private and confidential the agent may not be disclosed to third parties for whatever reasons or purpose.